Frequently Asked Questions

For more information and questions, please email us at:


When will my order ship?

We process our orders fast! All orders with in-stock and available inventory will ship within one day of receipt. Once you receive your shipping confirmation email, please wait up to 24 hours for the tracking information to update.

Can I send my order to a P.O. Box address?

Yes you can! Feel free to use a P.O. Box for your shipping address, but please remember we only provide Standard shipping to PO Boxes. Express orders require a physical address

How can I track my order?

You will be sent a confirmation email once your order is placed along with your shipping tracking link.  Standard ground shipping does not include tracking.  

How do I care for my BobbiBands and Bows & Scarves?

  • Hand Wash cold water
  • No Bleach
  • For tough stains soak in a cleaner like Oxiclean or Clorox 2
  • Fabric may bleed
  • Air Dry